Request for PSA birth, marriage, death certificate, or CENOMAR online through PSAHelpline.ph and enjoy door-to-door delivery anywhere in the Philippines. It's your fast and convenient way of getting your PSA certificates. We offer various payment options and provide customer support to assist you at every step. With just a few clicks on your desktop or mobile, you will enjoy the convenience of an online PSA application and receive your PSA certificates at the comfort and safety of your home or office.
ADVISORY: Deliveries may be delayed in affected areas due to heavy rainfall and floods caused by the Tropical Storm Enteng and the Southwest Monsoon (Habagat). Please bear with us.
Reminder: You must be of legal age to make a PSA online application request. Please read the User Agreement section for more details.
STILL NEXT DAY DELIVERY! Nationwide coverage. Convenient ordering. Fast processing. Easy monitoringPSA certificates are delivered in Metro Manila the next day after PSA releases the document, while following a very short delivery lead time for areas outside Metro Manila.
PSAHelpline.ph is authorized by the Philippine Statistics Authority (PSA) to handle online requests and nationwide delivery of PSA certificates. Launched in 2000, the service has catered to millions of Filipinos over the years.
The service is supported by a hotline that is available from Mondays to Saturdays, 8am to 5pm, except during holidays. PSA birth, marriage, CENOMAR, and death certificate applicants may also send their queries via email. Check status via website and regular updates via email and SMS are also provided.
Your online channel for PSA certificates
Enjoy these other benefits and advantages when you order your PSA certificates online:
Safe and Convenient Payment Options
Savings When You Order Multiple Copies
Fast and Reliable Delivery
Pick Up Option at Select National Book Store Outlets
Check Status Feature
Regular SMS and Email Order Status Updates
Authorized Person to Receive Nomination
Experienced Customer Support
Certificate of Live BirthYou may apply for a copy of your PSA birth certificate, your parent, or your child.
Certificate of Live BirthYou may apply for a copy of your PSA marriage certificate, your parent, or your child.
Certificate of Live BirthYou may apply for a copy of the PSA death certificate of your parent, your spouse, or your child.
Certificate of Live BirthYou may apply for a copy of your PSA CENOMAR, your child, or your parent.
Requesting for a PSA Certificate online is easy and safe. It is a purely contactless ordering process that you can do at home, at work, or on the go. Follow the three easy steps below for your PSA online application.
1 Request for a certificate online
2 Pay online or over-the-counter
3 Wait for the delivery
This collection of FAQs represents the most asked questions about PSA certificates. This section is a quick guide to your online application queries.
How much does a PSA Birth Certificate cost?It costs P365 for Birth, Marriage, or Death Certificates. For CENOMAR, it costs P420. The rates are inclusive of the service fee and nationwide courier fees.
Can I order if I'm abroad?There are guidelines that need to be complied with if the owner of the document is abroad. Please click our RP Abroad FAQ for further information and assistance.
Can I order if I'm below 18 years old?No. The applicant must be of legal age and an authorized requester to order a PSA certificate. The parents of a minor child may request the PSA certificate of the child on his behalf.
How can I pay for the PSA online certificate order?PSAHelpline.ph offers various payment options for your convenience. We accept online and over-the-counter payments at our partner payment centers. To view the complete list of payment options, please visit our FAQ page.
How long will it take to receive my document?Once your payment has been posted, your order will be delivered the next day after PSA releases the document if within Metro Manila, and 3-8 working days for orders outside Metro Manila.
Why is it taking so long to deliver my order?There are exceptional cases where the certificate you are requesting need to go through manual verification by PSA retrievers. This will require an additional 7 working days of processing. To find out other possible reasons for delays in delivery, please visit our FAQ page.
Why is my order under manual verification?An order undergoes manual verification when the certificate being requested cannot be immediately fetched from PSA's database. Through this process, PSA’s retrievers exert every possible effort to retrieve the certificate from the PSA’s document archives.
Can a spouse receive an order?No. During delivery, only the owner of the certificate or the authorized requester is allowed to personally receive the order. To view the complete delivery guidelines, please visit our FAQ page.
Can I leave an authorization letter for my order?No. PSAHelpline.ph abides by the policies and guidelines of the Data Privacy Act (RA 10173). We shall release the ordered document to the owner or the authorized requester only, upon presentation of any of the valid IDs listed on our website.
Do I really need to personally receive the delivery?It is important that you are present on the day of delivery to personally receive the requested PSA document/s. In case you are not available on the delivery date, please call us at (02) 8737-1111, Monday to Saturday, excluding holidays, from 8AM to 5PM to make delivery arrangements.
What ID do I need to show the delivery courier?You may present a valid government-issued ID such as Driver’s License, Passport, SSS or GSIS ID. To view the complete list of acceptable IDs when receiving your requested document/s, please visit our FAQ page.
Online and Over-The-Counter Payments Accepted
Your time, convenience, and safety are important to us. We provide various payment options that you can choose from when paying for your orders at PSAHelpline.ph.
Choose the most convenient payment option for your PSA online application of birth, marriage, CENOMAR, or death certificate. You may pay online using your credit card or mobile wallet apps, over the counter at our accredited payment centers, or through partner banks. Choose the most convenient payment channel for you.
Attention: AFPPGMC Pensioners
You may now request for a digital copy of your PSA certificates for the updating of your living status at the AFPPGMC.
Your feedback is important to us. Our goal is to make the PSA online application process easy, fast, and safe for every Filipino. We want to make the ordering, payment, and delivery processes as smooth and as hassle-free as possible. When we receive feedback, it inspires us to improve our services even more. Here are some reviews we received from customers who gave us a chance to serve them.
Legit! Effective and efficient service. I received 4 PSA certificates within the week. They respond quickly to my inquiry regarding the mistake I made in encoding the client’s details and provided solutions to my problem. Kudos to your service. Keep it up, PSAHelpline.ph.
Customer, Facebook Review
Overall, I would rank my experience a 4 because it was a smooth process. My only feedback would be adding a family application process instead of doing it one by one. It will save us more time and money as well with the delivery fees. Also, it would be better if the documents were not folded for safekeeping.
I was really glad to know that there is a way to request for PSA certificates online and have it delivered right at our doorsteps. I'm honestly juggling my day job, wedding planning and side hustle that I do not have time to drive to the actual office to request the necessary documents for our wedding and wait in line which of course would take much time and money, too! With PSAHelpline, requesting only took a few minutes and the delivery took just a few days with minimal service and delivery fee. What I also loved about it is that I can even pay online and I get to be updated regarding the process/transaction through my registered email. Indeed, it's the most hassle-free way to request PSA certificates.
The Queens Escape
Got my birth certificate today. Effective and efficient service - this is the best practice the government offices must strive to achieve. Kudos to the PSAHelpline.ph team. If I have any PSA documents that I may need in the future, instead of walk-in, I'll use this service instead.
Customer, Facebook Review
PSAHelpline.ph values my time, convenience, and safety. I had a superb transaction experience. I got the PSA documents that I ordered in no time! I recommend it!
All-Around Pinay Mama
I am rating psahelpline.ph with 5 as most satisfied on how they handled and processed the civil registry document I ordered. Order and confirmation was done February 10. I received the documents February 13 and I reside outside Metro Manila (Antipolo in particular).