Spectrum health patient complaints

1415 North Broad Street
Suite 224
Philadelphia, PA 19122

Reed Street
Health Center (RSHC)

1325 South 33rd Street
Suite 300
Philadelphia, PA 19146

Cottman Avenue Health Center (CAHC)

3525 Cottman Avenue
Philadelphia, Pa 19149

Our Patient-Centered Approach

At SHS, we believe in a patient-centered approach to healthcare. This means that we focus on the needs and concerns of our patients, and we work to provide care that is tailored to their individual needs. Our patients are at the center of everything we do, and we are committed to ensuring that they receive the care and support they need to improve their health and well-being.

Our Commitment to Quality and Affordable Care

At SHS, we are committed to providing high-quality and affordable medical and mental health care to all our patients. We believe that everyone deserves access to quality healthcare, and we are dedicated to ensuring that our patients receive the services they need, when they need it, at a price they can afford.

Spectrum Health Services, Inc., (SHS) is a 501 (c)(3) non-profit Community Health Center established in 1967, serving the medical needs of the residents in the Philadelphia area. We offer fully accredited Medical, Dental, OB-GYN, Podiatry and specialty care health services. SHS offers a 340B discount drug program, and patient education. We are recognized by the Health Resources and Services Administration (HRSA) and listed by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home (PCMH).

This practice serves all patients regardless of their ability to pay whether underinsured or uninsured. Discounts for essential services are offered based on family size and income. For more information, ask the front desk personnel or visit our website.

Spectrum Health Services, Inc is a Federally Qualified Health Center (FQHC). This means our insurance is linked to the U.S. Department of Health and Human Services and the U.S. Department of Justice.

Spectrum Health Services, Inc. receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

Spectrum Health Services, Inc. is a Federal Tort Claims Act (FTCA) approved Federally Qualified Health Center.

Spectrum Health Services, Inc. participates in the patient HealthShare Exchange regional network. For more information, ask the front desk personnel.